Manually Link Online Payment
and Fusion User Accounts

Question:

How do I manually link an account with an online payment provider?

Answer:

Occasionally user accounts in Fusion will not automatically match with the online payment provider and will need to be manually matched. 

To manually link the two accounts:

Select 'Internet Payments'. Speak to your local school admin if you cannot view this button.
Select the 'Users' tab
Set the 'Status' drop-down to 'unmatched' to view the unmatched accounts
Highlight a name from the list and click 'Link account'
Type the name of the account you wish to match to, i.e. 'Cara Bateson'
Highlight the name, click ‘Select’ and confirm when prompted
The Fusion and Online Payment accounts are now linked for online top-ups