How to Download TeamViewer

Question:

How do I download TeamViewer?

Answer:

In order for CRB Cunninghams to assist with your query remotely, we require you to have access to TeamViewer. 
 
To download TeamViewer: 

  1. If you don’t already have access to TeamViewer, you can download it from the  CRB Cunninghams support portal.

  2. Click ‘Download’ under TeamViewer Quick Support and follow the steps to install. 

  3. Please note: You may need to speak to your IT admin if you do not have admin access to download software.

 

To open a session for a remote connection by a CRB Cunninghams support employee: 

  1. Open the TeamViewer Quick Support app from the start menu​

  2. Provide CRB Cunninghams with the ‘Your ID’ number and ‘Password’ from the ‘Allow remote control’ section​

  3. Please ensure you have closed any personal/private documents or information prior to the remote connection.

Troubleshooting guides

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